Security Operations Manager

Securitas USA Northeast Region • Full-time • Redmond, WA, US • 1d ago

Location: Redmond, WA & Kirkland, WA

Rate: $80,142.40/YR

Shift: Grave Shift (6pm-6am Sat-Sun) + (10pm-6:45am Thur-Fri OR Mon-Tues)

At Securitas, we have business operations in 45 markets and capabilities from guarding to tech-enabled security. We provide specialized guarding services and outstanding tech-enabled security tailored to our prestigious clients. Our world class services are designed to incorporate a high degree of technology content.

Securitas plays an essential role for our clients and in society. The Security Operations Manager position helps maintain a safe and secure environment for our clients by managing the security services and related operations provided to an assigned group of smaller accounts including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision and training.

Minimum Qualification Requirements

Bachelors or Associates degree OR 2 years of military OR law enforcement experience.
2+ years of progressive supervisory and management experience.
Standard computer / technology skills needed
Must have a strong grasp of appropriate and professional verbal / written communication
Conflict resolution and de-escalation skills a plus
Customer service background preferred
Must be able to interact with a wide range of individuals in a professional manner
Must have great attention to detail
Must have a reliable means of communication
Must have a reliable means of transportation
Must have the legal right to work in the United States
Must have the ability to speak, read, and write English

Competencies (as Demonstrated Through Experience, Training, And/or Testing)

Understanding of security operations.
Knowledge of supervisory practices.
Planning, organizing and leadership skills.
Oral and written communications skills.
Strong customer service and service delivery orientation.
Strong interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures.
Ability to take initiative and achieve results.

What We Offer

Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options
Paid Time Off (4 floating holidays per yr., 48 hours of sick time per year and 80 hours of vacation time per yr.)
Paid Holidays (7 per yr.)
Paid Family Leave (up to 12 weeks a yr. in accordance with State law)
Parental Leave (4-10 weeks of paid time off)
Paid Weekly
Employee Referral Program
Virtual Medical Appointments With Telemedicine
Discounts On Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
Free Uniforms & Paid Training – Free Guard Card Class!!
Pet Daycare Discounts
Employee Assistance Program & So Much More!

With over 80 years of protecting the things that matter, we’ve seen more than most. That’s why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.

Apply Online Today!

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EOE/M/F/Vet/Disabilities

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Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Our Company Mission

Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values

Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.

Helpfulness

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.