Access Control Apprentice | The Flying Locksmiths South Bend

Benefits:

Competitive Wages
Tools Provided
Uniforms Provided
Company Vehicle
Paid Training
Flexibility
Career Advancement Opportunities
Growing Industry

Job Title: Access Control Apprentice

Reports To: Franchise Owner/ General Manager

Key Areas of Responsibility:

The Access Control Apprentice position is an integral part of The Flying Locksmiths South Bend and is key to the growth of the company. All Security Access Control Apprentices must have the ability to work well in a high-paced working environment. The individual must work well as part of the team and independently from the FlyLock owner. The Access Control Apprentice position is a hands-on technical position geared toward an individual who has a technical mindset.

Customer Service:

Provide a high level of timely & accurate customer service.
Communicates effectively with the client to determine what services are needed.
Respond to general inquiries from customers/clients.

Operations Support:

Receive verbal instructions from Management or Clients/Customers.
Perform small projects as directed by Management.
Complete and submit paperwork accurately and on time.

Must Haves:

Must have a clear and valid driver’s license.
Mechanically minded and IT-savvy with.
Ability to communicate at a high level with customers and management.
Ability to convey services in writing for both service calls and estimates into report form for invoicing.
Great work ethic.
Desire to continually expand the knowledge base in the field.
2 years prior Security Solutions and/or Locksmith experience preferred.

Physical Requirements:

Must be able to fluently understand, speak, and write English.
Ability to push, pull, and lift at least 50 lbs.
Ability to kneel, crouch and stoop.
Ability to reach above and below the shoulders.
Ability to use hands and fingers to grasp, twist, and pull.
Ability to climb a ladder and work above ground.
Withstand external weather conditions year-round.

Compensation: $15.00 - $20.00 per hour

Access Control Technician | The Flying Locksmiths South Bend

Benefits:

Competitive Wages
Tools Provided
Uniforms Provided
Company Vehicle
Paid Training
Flexibility
Career Advancement Opportunities
Growing Industry
Bonus based on performance
Paid time off
Training & development

Job Title: Access Control Technician

Reports To: General Manager or Franchise Owner

Key Areas of Responsibility:

The Access Control Technician position is an integral part of The Flying Locksmiths South Bend and is key to the growth of the company. All Access Control Technicians must have the ability to work well in a high-paced working environment. The individual must work well as part of the team and independently from the FlyLock owner. The Access Control Technician position is a hands-on technical position geared toward an individual who has a technical mindset. Ideal candidates will have locksmithing knowledge and demonstrate the ability to learn new technical methods and techniques.

Requirements/Responsibilities

Minimum of 2 years experience in technical hands-on field experience in security solutions, access control, door hardware, and other skilled trades.
Inspects, installs, and services all basic and complex commercial and residential access and video systems.
Performs advanced, complex troubleshooting and repair functions for commercial and residential access and video systems such as programming; cleaning detectors; testing controls and peripheral devices; mounting, replacing, and testing equipment according to specifications; running cable, etc.
Instructs customers in access and video systems operation by recommending ways to use additional features and capabilities of system installations.
Respond to customer questions and requests.
Recommend corrective services to adjust customer complaints.
Diffuses difficult and complex customer issues.
Builds and maintains working relations with the sales staff.
Defines the scope of add-ons and change orders, seeks customer approval, and writes up paperwork.
Performs site visits with sales consultants for existing or potential clients.
Takes responsibility for the project from first walk-through to final sign-off and hand-offs to service.
Maintains accurate records of all inspections/service calls and troubleshooting as required including documentation and updating paperwork.
Acts as onsite project lead to meet project timelines and goals and oversees lead technicians, technicians, apprentices, and subcontractors.
Other duties as required by management.

Nice to Have:

Experience with systems mentioned below is useful but not all required.
Access Control - Avigilon ACM, Linear Emerge3 &50P, S2, Lenel Kantech, Honeywell WinPak, DSX, Maxxess Access, AMAG Symetry, Keyscan System7, Brivo, OpenPath
Credentials and Biometrics - HID, Aptiq, AWID, Suprema, BioConnect, MyIris, IrisID, LG Iris, Schlage, L1 Indenity, NEDAP, TRES443/900 Long Range Readers, Object Detection
CCTV - Exacq, Avigilon , Axis, Arecont, ACTi, Pelco, HikVision, Dahua, LPR
Lock Hardware HES, Rutherford, Schlage, Allegion Brands, Assa Brands, SDC Controls, Lock Retrofit Kits, Magnetic Locks, Electrified Trim Sets, Electrified Crash Bars, Electrified Strikes, Electrified Handsets, Schlage NDE
Networks - Netgear, Dlink , Ubiquit, Fiber Optics, SPF Modules, Fiber Optic Testing and Termination
Wireless- Ubiquiti, Firetide, Fluid Mesh

Physical Requirements:

Must be able to fluently understand, speak, and write English.
Ability to push, pull, and lift at least 50 lbs.
Ability to kneel, crouch and stoop.
Ability to reach above and below the shoulders.
Ability to use hands and fingers to grasp, twist, and pull.
Ability to climb a ladder and work above ground.
Withstand external weather conditions year-round.

Compensation: $25.00 - $30.00 per hour

Job Title: Lead Locksmith Technician | The Flying Locksmiths South Bend

Benefits:

Competitive Wages
Tools Provided
Uniforms Provided
Company Vehicle
Paid Training
Flexibility
Career Advancement Opportunities
Growing Industry
Bonus based on performance
Competitive salary

Job Title: Lead Locksmith Technician

Reports To: General Manager or Franchise Owner

Key Areas of Responsibility:

The Lead Locksmith Technician position is an integral part of The Flying Locksmiths South Bend and is key to the growth of the company. All Lead Locksmiths must have the ability to work well in a high-paced working environment. The individual must work well as part of the team and independently from the FlyLock owner. The Lead Locksmith position is a hands-on technical position geared toward an individual who has a technical mindset. Ideal candidates will have locksmithing knowledge and demonstrate the ability to learn new technical methods and techniques.

The responsibilities of a FlyLock Security Solutions Lead Locksmith consist of the following:

Ability to perform emergency work orders, for commercial clients only.
Ability to install, repair, and maintain Commercial and Residential hardware.
Safe and Card Access experience is a Huge Plus
Ability to install, repair, and maintain Access Control Hardware
Ability to modify hardware for locks.
Ability to create and maintain master key systems.
Residential & Commercial Lock re-keying/ Perform Pining of locks.
Ability to interpret a variety of instructions in written, diagram, or schedule form.
Ability to troubleshoot with a variety of variables in situations.
Ability to clean, maintain, adjust, calibrate & service equipment used.
Ability to read operating and maintenance instructions, and procedure manuals.
Ability to write simple correspondence.
Ability to effectively present information to customers & commercial clients.
Ability to add, subtract, multiply, and divide in all units of measure.
Ability to cut keys by code.

Operations Support:

Receive verbal instructions from Management or Clients/Customers.
Perform small projects as directed by Management.
Complete and submit paperwork accurately and on time.

Qualifications, Knowledge, and Skills:

Minimum of 2 years experience in technical hands-on field experience in locksmithing, access control, door hardware, and other skilled trades.
Good relationship-building skills with a diverse population including all customers’ partners, technicians, and all other company employees.
Good verbal and communication skills.
Ability to manage multiple functions at the same time.
Good organizational skills.
Able to work with minimal supervision.
Capable of working effectively as part of a team.
Able to work safely on ladders.
Ability to drive in compliance with company vehicle policy.
Provide a high level of timely & accurate customer service.
Communicates effectively with the client to determine what services are needed.
Respond to general inquiries from customers/clients.

Physical Requirements:

Must be able to fluently understand, speak, and write English.
Ability to push, pull, and lift at least 50 lbs.
Ability to kneel, crouch and stoop.
Ability to reach above and below the shoulders.
Ability to use hands and fingers to grasp, twist, and pull.
Ability to climb a ladder and work above ground.
Withstand external weather conditions year-round.

Compensation: $22.00 - $26.00 per hour

The Flying Locksmiths and FlyLock Security Solutions franchise network of security specialists provide access control systems, commercial locksmith services and door security solutions nationwide. We blend traditional values with the latest advancements in technology to ensure our life safety and security solutions meet the precise needs of clients.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to The Flying Locksmiths Corporate.

The Flying Locksmiths - South Bend

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